Social Mobilizer

The Social Mobilizer will facilitate community engagement, household-level outreach and beneficiary participation in the implementation of community-based self-help, social protection, livelihood and psychosocial support activities. The position will support community mobilization, beneficiary identification and targeting, awareness-raising and family-level engagement, ensuring that returnees, internally displaced persons (IDPs), host community members, women and other vulnerable groups are informed about and can participate in project activities. The Social Mobilizer will promote inclusive participation, community ownership, accountability and social cohesion throughout project implementation.

Main Duties and Responsibilities

• Conduct community outreach, household visits and family-level engagement to inform community members about project objectives, activities, eligibility criteria and available support.
• Support the identification and preliminary registration of vulnerable individuals and households, including returnees, IDPs, host community members and female-headed households, in coordination with the Social Protection / Community Support Officer.
• Assist project staff in beneficiary targeting and verification by collecting relevant household information and supporting the application of approved eligibility criteria.
• Facilitate community meetings, awareness sessions and consultations to encourage participation, transparency and community ownership of project activities.
• Mobilize eligible beneficiaries to participate in community-based self-help and social protection initiatives, livelihood activities and psychosocial support sessions.
• Promote inclusive participation and positive interaction among returnees, IDPs and host community members to strengthen trust, mutual understanding and social cohesion.
• Support family-level engagement and provide clear information on participation requirements, project conditions, beneficiary responsibilities and available grievance mechanisms.
• Raise awareness among community members about the Grievance Redress Mechanism (GRM), PSEA, safeguarding and available channels for feedback and complaints.
• Help beneficiaries access complaint and feedback mechanisms, including individuals with low literacy or limited mobility, while respecting confidentiality.
• Identify and report community concerns, protection risks, exclusion issues, tensions and barriers to participation to the relevant project officer.
• Support the organization of livelihood training, community activities and psychosocial support sessions, including beneficiary mobilization, attendance tracking and logistical coordination.
• Maintain accurate records of household visits, community meetings, awareness sessions, beneficiary participation and other assigned activities.
• Collect and submit community-level information and activity updates to the relevant project officers in a timely manner, ensuring the confidentiality of beneficiary information.
• Coordinate with community representatives, local stakeholders and project staff to facilitate effective community entry and implementation of activities.
• Apply gender-responsive, conflict-sensitive and do-no-harm approaches during all community engagement and mobilization activities.
• Perform other relevant duties assigned by the supervisor in support of the project's objectives and approved work plan.

To carry out the responsibilities of the role in a way which reflects WHLO’s commitment to protecting children in accordance with the Child Safeguarding Policy.

Required Qualifications and Experiences

• High School Certificate (HSC) or bachelor's degree in Community Mobilization, Women's Empowerment, Men's Engagement or a related field.
• Three to four years of relevant experience in community mobilization, cash-assistance targeting support and family-level engagement.
• Experience conducting household visits, community consultations, awareness sessions and beneficiary outreach.
• Experience working with vulnerable communities, including returnees, IDPs and host community members, is an asset.
• Good understanding of local community dynamics, cultural sensitivities, inclusion and accountability principles.
• Ability to maintain accurate activity records and communicate community concerns to project staff.

Core competencies

• Strong communication, interpersonal and community engagement skills.
• Ability to build trust and establish positive relationships with community members.
• Respectful, impartial and culturally sensitive approach to community outreach.
• Commitment to inclusion, gender equality, safeguarding, PSEA and confidentiality.
• Good organizational, coordination and record-keeping skills.
• Ability to identify barriers to participation and report community-level concerns appropriately.
• Fluency in Pashto and Dari is required.
• Working knowledge of English is an advantage.

Application Procedures

• Interested qualified candidates should submit a full CV with a cover letter explaining their motivation in applying for the job and highlighting their relevant skills and experience;
• Please quote the Vacancy Number as the Subject of the e-mail when applying
• To apply online please send your application / CV and cover letter through EMAILJobs@whl.org.af

no later than 7th Nov 2026.

• Academic certificates or references need not to be submitted at this time. These will be requested at the time of interview.
• Only short-listed candidates will be invited for written test and interview.

Females are highly encouraged to apply.

WHLO is committed to the highest ethical standards and to fostering a safe, inclusive, and respectful working environment. Our work is guided by the core values of Responsiveness, Equality, Impartiality, Social Justice, and Integrity.

WHLO is an equal opportunity employer and is committed to safeguarding children and vulnerable adults from abuse, exploitation, and neglect. We maintain a zero-tolerance approach to sexual exploitation, abuse, sexual harassment, discrimination, and all forms of misconduct.

Background, reference, and other appropriate pre-employment checks will be conducted as part of the recruitment process for the successful candidate.

Jobs@whl.org.af