Protection Case Management Supervisor

Under the direct supervision of the Protection Case Management Project Officer:

• Developed work plans for field teams.
• Provided training to team members to strengthen their capacity and ensure effective implementation of assigned tasks.
• Conducted PCM network meetings.
• Reviewed cases identified by caseworkers and provided feedback when necessary.
• Prepared distribution plans for beneficiaries requiring cash assistance and shared them with the project manager.
• Monitored cash distribution processes to ensure transparency and accountability.
• Conducted Post-Distribution Monitoring (PDM) of cases that had previously received assistance.
• Held regular meetings with teams to improve project implementation and performance.
• Actively participated in Protection Cluster meetings in the south.
• Monitored data collection processes in project target areas.
• Reviewed and processed collected data to ensure accuracy and completeness.
• Prepared distribution reports at the end of each cycle and submitted them to the project manager.
• Participated in case review meetings to identify risks in complex cases.
• Coordinated with relevant sectors to ensure proper and effective project implementation.
• Ensured all activities adhered to donor and international protection standards, including the Protection Case Management Guidelines.
• Promoted a survivor-centred and rights-based approach in all case management activities.
• Demonstrated ability to work with KOBO and online case management systems.

• High School or bachelor’s degree in Social Work, Sociology, Psychology, Law, or a related field (Master's degree preferred).
• Minimum of 4 years of professional experience in case management or protection programming in humanitarian settings.
• Proven experience in coordinating inter-agency networks or working groups.
• Experience working with PCM cases, including persons with disabilities, elderly individuals, and survivors of abuse, is an advantage.
• Strong knowledge of case management processes, including assessment, planning, implementation, and monitoring.
• Expertise in building and managing networks or inter-agency collaborations.
• Familiarity with national and international protection standards, including protection guidelines.
• Proficiency in using case management tools and reporting systems.
• Fluent in Dari and Pashto. Proficiency in English is highly desirable.
• Excellent communication, interpersonal, and negotiation skills.
• Empathy and cultural sensitivity, with the ability to build trust and rapport with vulnerable populations.
• Commitment to ARAA and protection principles, including confidentiality and respect for beneficiary dignity.
• ARAA is fully committed to the Prevention of Sexual Exploitation, Abuse, and Harassment (PSEAH). We maintain a zero-tolerance policy toward any form of sexual exploitation, abuse, or harassment. All staff, consultants, and partners are expected to uphold the highest standards of ethical conduct and to adhere to ARAA’s PSEAH policies and safeguarding principles.
• The position will cover four priority districts of Nesh, Panjwayi, Shah Wali Kot, and Shorabak in Kandahar Province, as project locations.

To apply for this vacancy, please complete the application form using the link below:

Please also note that

• Only shortlisted applicants will be asked for a written test.
• ARAA retains the full right to cancel or amend this announcement and associated actions.
• In case you did not hear from our side latest after two weeks, it means that your application is not considered for the position.
• Failure to provide the required documentation or submission beyond the closing date will result of applicant rejection from further consideration.